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Skiing off-piste

Posted on 6th Jan 2011

With the skiing season in full swing, a timely reminder to check thoroughly, your travel insurance. 

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New regulations for air conditioning systems

Posted on 5th Jan 2011

The last phase of the Energy Performance of Buildings Regulations (EPBR) came into force with effect from the 4th January 2011 .

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Customer service

Posted on 4th Jan 2011

I have heard so many grumbles and worse, from lots of people over the holidays, desperately trying to raise a response from various large organisations – whether it be a water company; a gas company; telephone AND insurance companies – the frustration being the ubiquitous call centre.

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Smoke gets in your eyes

Posted on 4th Jan 2011

The damage caused by burst pipes in the UK hasn’t even started to be addressed in some areas, given the longevity of the cold snap and very gradual thaw but “weather related” doesn’t just mean burst pipes – one client, due to the extreme cold, decided to light a fire in a little used fireplace, only to have the smoke billow back into the room.  This has caused a lot of damage to carpets; curtains; furnishings; walls and ceilings and this despite the chimney having recently been swept....not a chimney fire thankfully but here are some tips to avoid one, including NOT burning that Christmas Tree!

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Floods & earthquakes

Posted on 4th Jan 2011

As the country returns to “normal” this week, waking up this morning to a few more centimetres of the white stuff gave rise to a weak grumble of “here we go again...” 

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Stone Me!

Posted on 23rd Dec 2010

If anyone needs any further examples of how this prolonged cold weather can wreak damage, take a look at the impact of the initial cold snap on this building! 

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Icicle issues

Posted on 7th Dec 2010

We are fortunate to have such dedicated staff – in particular today, Laura, who clearly has “risk awareness” running through her veins. 

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“I just tick whatever boxes make it cheaper....”

Posted on 3rd Dec 2010

“I just tick whatever boxes make it cheaper....”

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"It'll never happen to us!"

Posted on 3rd Dec 2010

“It’ll never happen to us!” - It’s a phrase I often use as a warning to those who mistake luck with complacency, so in the interests of balance, I thought you might like to know it’s happened to me!! 

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Take a moment to slow down

Posted on 24th Nov 2010

This week it is Road Safety Week so it seems an appropriate time for Benson’s to give it a little publicity.

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