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Countryfile hits Bensons
Well, I am now thinking we need to start a monthly report of our more unusual claims...
Claims service as it should be
A claim form and estimate was sent to an insurer on the 20th November, for a client’s stolen bike. Two days later the insurer asked how the client would like to receive settlement and today, the 24th November, the cheque arrives!!
Claims notification
On several occasions recently, I have had to remind clients of the need to notify claims as soon as they are known about.
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