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Building work - be warned!!

Posted on 11th Jul 2011

A lot of home insurance policies now include a requirement to let them know if you are altering/extending your home and they don’t like it if you don’t.  Indeed, your policy might be invalidated if you embark on some project and need to claim...So why the fuss?

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De-Bagged!

Posted on 26th May 2011

So you arrive at your destination, can’t open your suitcase and enlist the help of the friendly hotel manager...

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Diamond Cuts

Posted on 10th Feb 2011

If you’ve bought anything abroad – particularly jewellery or watches – did you pay the import duty? 

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Public wealth warnings!

Posted on 7th Feb 2011

Someone has stolen my script!  Some excellent observations and warnings for wealthy home owners and their insurance needs appeared in a recent industry magazine – they are so very, very close to many of my own diatribes AND I have met the writer, so although I have given the source at the end of the blog – it could have/might have, been me!

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High winds

Posted on 4th Feb 2011

As very strong winds spread across the UK, keep an eye on any perimeter fences; gates etc., particularly as damage caused to these by storm/strong winds, aren’t usually covered by your insurance policy unless there’s also damage to the main property.

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Chubb endorsement

Posted on 20th Jan 2011

Having just been able to settle a claim for the theft of an expensive bike within 24 hours of being given the replacement estimate, I am happy to give credit to Chubb, who consistently help us deliver such high customer service. 

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Customer service

Posted on 4th Jan 2011

I have heard so many grumbles and worse, from lots of people over the holidays, desperately trying to raise a response from various large organisations – whether it be a water company; a gas company; telephone AND insurance companies – the frustration being the ubiquitous call centre.

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Smoke gets in your eyes

Posted on 4th Jan 2011

The damage caused by burst pipes in the UK hasn’t even started to be addressed in some areas, given the longevity of the cold snap and very gradual thaw but “weather related” doesn’t just mean burst pipes – one client, due to the extreme cold, decided to light a fire in a little used fireplace, only to have the smoke billow back into the room.  This has caused a lot of damage to carpets; curtains; furnishings; walls and ceilings and this despite the chimney having recently been swept....not a chimney fire thankfully but here are some tips to avoid one, including NOT burning that Christmas Tree!

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Floods & earthquakes

Posted on 4th Jan 2011

As the country returns to “normal” this week, waking up this morning to a few more centimetres of the white stuff gave rise to a weak grumble of “here we go again...” 

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Icicle issues

Posted on 7th Dec 2010

We are fortunate to have such dedicated staff – in particular today, Laura, who clearly has “risk awareness” running through her veins. 

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